Sydney, Australia – Centaur Software, the provider of Dental4Windows and Dental4Web practice management systems, today announced a new partnership with Maire Health, an intelligent patient communications platform built for healthcare. The partnership brings Maire Health into the Centaur Partner Network as an AI receptionist for Dental4Windows & Dental4Web practices, helping teams stay responsive to patients around the clock.
Connected with Dental4Windows & Dental4Web, Maire Health helps practices answer patient calls, manage appointments and recalls, respond to common enquiries, and provide after-hours support. It is designed to work alongside reception teams rather than replace them, handling routine calls and administrative tasks to give staff extra capacity during busy periods, outside opening hours, and whenever the front desk needs additional support, while complex or sensitive requests are handed back to the practice team.
Dr Ali Issapour, Co-Founder and CEO of Maire Health, said the partnership brought practical AI capability to practices without disrupting the way reception teams already work. “Our partnership with Centaur Software is an exciting step forward in bringing practical, enterprise-grade AI to Australian dental practices. By integrating Maire Health with Dental4Windows and Dental4Web, practices can manage patient communications around the clock – from answering calls and booking appointments to supporting recalls, responding to common enquiries and handing complex requests to the practice team. Maire Health works alongside reception teams to reduce routine administrative workload, improve patient access and give staff more time to focus on delivering outstanding care,” he said.
For Centaur, the partnership responds to a challenge practices are increasingly raising directly. “We’re seeing more and more practices telling us the same thing, the phones don’t stop, and reception teams are stretched. Maire Health gives our Dental4Windows and Dental4Web customers a way to stay responsive to patients around the clock, without asking their front desk to carry that load alone,” said Kevin Joseph, Head of Partnerships at Centaur Software.
This partnership adds to Centaur’s growing ecosystem of AI and automation partners, reflecting the company’s ongoing commitment to bringing innovations to Australian dental practices that move the needle.
