Enhance Patient Retention and Attraction With Better Care Journeys

Offer patients the clarity, convenience and control they expect at every stage of their care. With our patient experience management tools, you can strengthen loyalty, enhance attraction and deliver an optimised experience that keeps patients returning.

Reach More of the Right Patients

Boost your patient numbers by showing up where people are already searching. Centaur’s Patient Discovery Program exposes you to over 18 million patients per month by listing your practice on six leading dental discovery websites.  

That way, you can increase new patient bookings and reduce acquisition costs while building long-term patient engagement.

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Patients Each Month

Give Patients Even More Reasons To Smile

Enhance the patient experience at every touchpoint, from making an appointment, to sitting in the chair and beyond. Our patient experience solutions deliver a more intuitive patient journey by making care feel easy and supported. Here’s how:

Stay Connected Between Visits

PatientCare empowers your practice to deliver a superior experience beyond your practice. 

Automated SMS and emails keep patients connected between visits, check in after an appointment, send appointment reminders, ask for feedback and encourage positive online reviews. Integrated booking links enable patients to conveniently rebook their next appointment, converting satisfaction into repeat revenue for your practice. Choose from hundreds of professionally designed email and printed templates to deliver a superior patient experience at a fraction of the cost of traditional marketing services.

Improve Outcomes and Build Trust

Modern digital workflows enable your team to detect oral health issues sooner. Patients receive clearer, more personalised treatment plans, strengthening confidence in their care.

Streamlined patient follow-ups after each appointment shows their care extends beyond the practice. PatientCare helps you resolve even the smallest concerns as they arise, identifying issues early and improving post-treatment aftercare.

Make Visits Feel Good

Less time in the chair means more comfort all around. Our digital workflows, from 2D and 3D charting to advanced treatment management, optimise clinical interactions to save you time and create a streamlined experience for your patients. When visits feel good, patients are more likely to return.

Increase Treatment Uptake

A well-informed patient is an empowered one. With digitised treatment plans, case presentation tools and highly visual explanations, it’s easier for patients to understand their options — and say yes to the care they need.

Streamline Every Visit

Patients can make bookings with ease, and integrated, digitised workflows streamline every interaction from bookings to payments.

Plus, imaging integrations enhance convenience and efficiency, from diagnostics to restoration delivery.

Offer Easy Payment Options

Flexible payment solutions, including Buy Now Pay Later (BNPL), reduce the financial pressure on patients — removing one of the most significant barriers to treatment acceptance.

Solutions Designed for Better Patient Care

Our patient attraction and retention solutions are designed to enhance every touchpoint of the patient journey, helping you build stronger relationships and grow your practice sustainably.

Patient Discovery - Reach More of the Right Patients

Connect with over 18 million potential patients monthly through our comprehensive new patient attraction program. List your practice across six leading dental discovery websites to increase visibility and attract new patients actively searching for dental care.

eAppointments + ePayments - Streamline Online Bookings and Transactions

Offer patients the convenience they expect with seamless online appointment booking and secure deposit payment processing. Reduce administrative burden and reduce FTAs, while making it easier for patients to engage with your practice on their terms.

eForms + eKiosk - Digitise Patient Check-ins

Transform your waiting room experience with digital forms and self-service kiosks. Patients can complete paperwork efficiently while your team focuses on delivering exceptional care rather than managing administrative tasks.

PatientCare - Stay Connected Between Visits

Strengthen patient relationships with automated communications that keep your practice top-of-mind. Send follow-up messages and feedback requests while enabling convenient rebooking to convert satisfaction into repeat revenue.

D4W Marketing - Amplify Your Practice's Reach

Enhance your marketing efforts with professionally designed templates and automated campaigns. Build stronger patient relationships through targeted communications that showcase your expertise and encourage positive reviews.

See What Our Clients Are Saying

Dentists across Australia, New Zealand, and beyond rely on Centaur’s solutions to streamline their practice, improve patient care, and grow with confidence. Here’s what some of them have to say.

30+ Years Supporting Dental Practice Growth

Our solutions are purpose-built for the realities of Australian dentistry — from compliance to patient expectations. With proven expertise in on-premise solutions, we empower practices to modernise, grow and simplify care delivery.

We have more than three decades of experience behind us, and we’re trusted by over 4,000 dental practices across Australia, New Zealand and beyond.

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Years supporting dental practices

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Practices across Australia & NZ

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Patients benefiting every day

Award‑Winning Service and Learning Support

We’re here to strengthen your practice, enabling you to focus on your patients at every step of the care journey.

Our expert team offers responsive, local support when and where you need it. Whether it’s day-to-day troubleshooting, personalised training or onboarding new team members, we ensure your systems run smoothly and your team feels confident using them.

Elevate the Patient Experience To Boost Attraction and Retention

Patient care is the foundation of long-term success in the dental industry — and better care starts with feeling supported. When patients are understood, comfortable and confident in their treatment, they’ll stay with you. Our patient care solutions uplift every step of the care journey. Talk to our experts to see how we can help you boost attraction, strengthen trust and build loyalty that lasts.