HICAPS provides easy, efficient and accurate healthcare claiming and EFTPOS solutions for your practice. 

HICAPS Terminal

Start claiming faster. Application to installation in as little as 4 working days#. HICAPS Terminals are designed for healthcare practitioners to streamline claims, process EFTPOS transactions and improve patient experience.  

# time will vary based on individual circumstances and business complexity. 

HICAPS Digital

Start claiming faster. Application to installation in as little as 4 working days#. HICAPS Terminals are designed for healthcare practitioners to streamline claims, process EFTPOS transactions and improve patient experience.  

# time will vary based on individual circumstances and business complexity. 

HICAPS Multi-Merchant – one terminal, multiple practitioners

Multi-merchant lets up to 25 providers share one terminal with every payment automatically settled into the right bank account.

Help Desk and Support Hub

Our dedicated Australian based support team are with you from day one. We’re here to answer and questions, help with complex claiming and make sure your practice continues to run smoothly. Access the online Support Hub for user guides, troubleshooting articles and help for processing claims.

We're Part of the NAB Group

We understand that the best financial solutions for healthcare businesses are integrated.

Combining our health expertise and range of services, NAB Health, Medfin and HICAPS work together across personal and business banking needs. From claims processing, transactional banking and equipment financing to interest rate risk management and business and home lending.

NAB Health has dedicated financial specialists with in-depth industry knowledge who have been servicing and providing financial solutions to General Practitioners, Specialist, Dentists, Allied health, Pharmacies, Vets and Corporate Healthcare businesses for over 20 years.

Medfin Finance has dedicated financial specialists with in-depth industry knowledge who have been providing tailored personal and business financial solutions to General Practitioners, Specialists, Dentists, Vets and Allied health for over 30 years. 

Medfin Australia Pty Ltd ABN 89 070 811 148 Australian Credit Licence 391697 (Medfin) & HICAPS Pty Ltd ABN 11 080 688 866 (HICAPS) are wholly owned subsidiaries of National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence Number 230686 (NAB) and part of the NAB Health specialist business. Medfin’s & HICAPS’ obligations do not represent deposits or other liabilities of NAB. NAB does not guarantee its subsidiaries’ obligations or performance, or the products or services its subsidiaries offer. You may be exposed to investment risk, including loss of income and principal invested. 

Easy, Efficient and Accurate Healthcare Claiming and EFTPOS

Streamline your practice by combining HICAPS Terminal and HICAPS Digital with integrated Dental 4 Windows to process claims quickly and securely, improve accuracy and decrease time for end-of-day reconciliation. Improve cash flow, reduce admin tasks and enhance overall efficiency.