Ongoing Support Services

Our dedicated support team is ready to assist you with any software questions or technical issues. From immediate help to comprehensive documentation, we’re here to keep your practice running smoothly.

Get Expert Help

On-Call Support

Our Australian-based, award-winning support team understands the everyday challenges of running a modern dental practice. Whether you're troubleshooting a technical issue or need guidance on a specific feature, our specialists are ready to help you resolve any problem, big or small.

eSupport Knowledge Base Portal

Resolve issues faster with round-the-clock access to our comprehensive knowledge base, FAQs, and step-by-step guides. Everything you need to keep your practice on track is just a click away.

Technical Documentation

Access essential system requirements, backup guides, and product information to ensure optimal performance.

Request New Features

Have an idea for improvement? Submit your feature requests through our Systems Investigation & Suggestion Request (SIR) form, and our development team will review your suggestions.

Need Additional Support?

With award-winning support at your side, you’ll always have the answers you need to keep your practice running smoothly. Our team is here to assist with any technical questions or challenges you encounter.